Please find below information regarding technology support that includes both self-help resources and how to request technology support. Also scroll down if you are not receiving Northfield News.
Self Help Resources:
-
Not Receiving Northfield emergency texts?
-
Please text 675-87 "yes" from the cell phone on file in HCPSS Connect Family File.
-
If you do not receive a confirmation message, go to https://www.hcpss.org/hcpss-news/faq/ for information on how to troubleshoot. Text alerts will be sent to the mobile phone number identified in Family File.
-
If you were opted-in to receive text messages last year, and your phone number has not changed, you do not need to opt-in again.
-
-
Student Technology Resources: Provides guides, resources and videos for HCPSS student technology. Below are some direct links to commonly used resources:
-
Canvas Orientation - includes how to navigate Canvas
-
Google Meet - includes a video overview of how to login
-
Chromebooks - provides a variety of resources for using an HCPSS Chromebook
-
-
Password and Username Self-Service: Allows families to request a password reset or student’s username. New students can use this application to retrieve their account information. This application is also linked off the hcpss.me website, which also includes user directions.
-
HCPSS Connect Parent Resources: Provides HCPSS Connect—including Synergy, Canvas, and Family File—guides and videos for parents.
https://hcpss.me/join-chromebook-to-wifi/ for directions to connect your Chromebook to your home WiFiQuick Links - Need How-to Tech information?
https://hcpss.me/account-self-service/ if you forgot your username and password
https://hcpss.instructure.com/courses/77796 for common self-help resources
THANK YOU as we work together to support our students!