Please find below information regarding technology support that includes both self-help resources and how to request technology support. Also scroll down if you are not receiving Northfield News.
Please text 675-87 "yes" from the cell phone on file in HCPSS Connect Family File.
If you do not receive a confirmation message, go to https://www.hcpss.org/hcpss-news/faq/ for information on how to troubleshoot. Text alerts will be sent to the mobile phone number identified in Family File.
If you were opted-in to receive text messages last year, and your phone number has not changed, you do not need to opt-in again.
Student Technology Resources: Provides guides, resources and videos for HCPSS student technology. Below are some direct links to commonly used resources:
Password and Username Self-Service: Allows families to request a password reset or student’s username. New students can use this application to retrieve their account information. This application is also linked off the hcpss.me website, which also includes user directions.
HCPSS Connect Parent Resources: Provides HCPSS Connect—including Synergy, Canvas, and Family File—guides and videos for parents.
https://hcpss.me/join-chromebook-to-wifi/ for directions to connect your Chromebook to your home WiFiQuick Links - Need How-to Tech information?
https://hcpss.me/account-self-service/ if you forgot your username and password
https://hcpss.instructure.com/courses/77796 for common self-help resources
THANK YOU as we work together to support our students!