Need Tech Help? Resources? Northfield News?

Tue, 09/01/2020 - 2:32pm

Please find below information regarding technology support that includes both self-help resources and how to request technology support. Also scroll down if you are not receiving Northfield News.

Self Help Resources:

  • Not Receiving Northfield emergency texts?


    • Please text 675-87 "yes" from the cell phone on file in HCPSS Connect Family File.

    • If you do not receive a confirmation message, go to for information on how to troubleshoot. Text alerts will be sent to the mobile phone number identified in Family File.

    • If you were opted-in to receive text messages last year, and your phone number has not changed, you do not need to opt-in again.

  • Student Technology Resources: Provides guides, resources and videos for HCPSS student technology. Below are some direct links to commonly used resources:

  • Password and Username Self-Service: Allows families to request a password reset or student’s username. New students can use this application to retrieve their account information. This application is also linked off the website, which also includes user directions.

  • HCPSS Connect Parent Resources: Provides HCPSS Connect—including Synergy, Canvas, and Family File—guides and videos for parents. 

  • Onsite Technology Center. for directions to connect your Chromebook to your home WiFiQuick Links - Need How-to Tech information? if you forgot your username and password for common self-help resources





THANK YOU as we work together to support our students!