Need Tech Help? Resources? Northfield News?

Tue, 09/01/2020 - 2:32pm

Please find below information regarding technology support that includes both self-help resources and how to request technology support. Also scroll down if you are not receiving Northfield News.

Chromebook Care Webpage:

Please be aware of this webpage for students, Chromebook Care (Links to an external site.), which includes tips on caring for and transporting Chromebooks, as well as student mobile technology duties and obligations and additional resources. 

Self Help Resources:

 

 

 

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https://hcpss.me/join-chromebook-to-wifi/ for directions to connect your Chromebook to your home WiFiQuick Links - Need How-to Tech information?

https://hcpss.me/account-self-service/ if you forgot your username and password

https://hcpss.instructure.com/courses/77796 for common self-help resources

 

PLEASE NOTE : We have received many calls that students have not been able to log on or access grid view on their Chromebooks. If that happens, please complete the following steps:

1. Shut down
2. Turn on and log in
3. Click “ok” when prompted to update Chrome
4. Let the update finish before doing anything

 

 

 

THANK YOU as we work together to support our students!