Please find below information regarding technology support that includes both self-help resources and how to request technology support. Also scroll down if you are not receiving Northfield News.
Student Technology Resources: Provides guides, resources and videos for HCPSS student technology. Below are some direct links to commonly used resources:
Canvas Orientation - includes how to navigate Canvas
Google Meet - includes a video overview of how to login
Chromebooks - provides a variety of resources for using an HCPSS Chromebook
Password and Username Self-Service: Allows families to request a password reset or student’s username. New students can use this application to retrieve their account information. This application is also linked off the hcpss.me website, which also includes user directions.
HCPSS Connect Parent Resources: Provides HCPSS Connect—including Synergy, Canvas, and Family File—guides and videos for parents.
https://hcpss.me/join-chromebook-to-wifi/ for directions to connect your Chromebook to your home WiFiQuick Links - Need How-to Tech information?
https://hcpss.me/account-self-service/ if you forgot your username and password
https://hcpss.instructure.com/courses/77796 for common self-help resources
PLEASE NOTE : We have received many calls that students have not been able to log on or access grid view on their Chromebooks. If that happens, please complete the following steps:
1. Shut down
2. Turn on and log in
3. Click “ok” when prompted to update Chrome
4. Let the update finish before doing anything
THANK YOU as we work together to support our students!